Tran, T. B. T. (2017). A Study of Factors of Service Quality Affecting the Airplane Passenger Satisfaction: Graduation thesis - Department of business administration. Trường Đại học Công nghiệp Tp. Hồ Chí Minh.
Chicago-tyylinen lähdeviittausTran, Thi Bich Thuy. A Study of Factors of Service Quality Affecting the Airplane Passenger Satisfaction: Graduation Thesis - Department of Business Administration. Trường Đại học Công nghiệp Tp. Hồ Chí Minh, 2017.
MLA-viiteTran, Thi Bich Thuy. A Study of Factors of Service Quality Affecting the Airplane Passenger Satisfaction: Graduation Thesis - Department of Business Administration. Trường Đại học Công nghiệp Tp. Hồ Chí Minh, 2017.
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