Tran, T. B. T. (2017). A Study of Factors of Service Quality Affecting the Airplane Passenger Satisfaction: Graduation thesis - Department of business administration. Trường Đại học Công nghiệp Tp. Hồ Chí Minh.
Chicago Style citaatTran, Thi Bich Thuy. A Study of Factors of Service Quality Affecting the Airplane Passenger Satisfaction: Graduation Thesis - Department of Business Administration. Trường Đại học Công nghiệp Tp. Hồ Chí Minh, 2017.
MLA citatieTran, Thi Bich Thuy. A Study of Factors of Service Quality Affecting the Airplane Passenger Satisfaction: Graduation Thesis - Department of Business Administration. Trường Đại học Công nghiệp Tp. Hồ Chí Minh, 2017.
Let op: Deze citaties zijn niet altijd 100% accuraat.