Tran, T. B. T. (2017). A Study of Factors of Service Quality Affecting the Airplane Passenger Satisfaction: Graduation thesis - Department of business administration. Trường Đại học Công nghiệp Tp. Hồ Chí Minh.
Citação norma ChicagoTran, Thi Bich Thuy. A Study of Factors of Service Quality Affecting the Airplane Passenger Satisfaction: Graduation Thesis - Department of Business Administration. Trường Đại học Công nghiệp Tp. Hồ Chí Minh, 2017.
Citação norma MLATran, Thi Bich Thuy. A Study of Factors of Service Quality Affecting the Airplane Passenger Satisfaction: Graduation Thesis - Department of Business Administration. Trường Đại học Công nghiệp Tp. Hồ Chí Minh, 2017.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.