Nguyen, H. N. (2017). The Effect of Service Quality Factors on Customer Satisfaction at Starbucks Coffee: Graduation thesis - Department of business administration. Trường Đại học Công nghiệp Tp. Hồ Chí Minh.
استشهاد بنمط شيكاغوNguyen, Hoang Nhan. The Effect of Service Quality Factors On Customer Satisfaction At Starbucks Coffee: Graduation Thesis - Department of Business Administration. Trường Đại học Công nghiệp Tp. Hồ Chí Minh, 2017.
MLA استشهادNguyen, Hoang Nhan. The Effect of Service Quality Factors On Customer Satisfaction At Starbucks Coffee: Graduation Thesis - Department of Business Administration. Trường Đại học Công nghiệp Tp. Hồ Chí Minh, 2017.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.