Nguyen, H. N. (2017). The Effect of Service Quality Factors on Customer Satisfaction at Starbucks Coffee: Graduation thesis - Department of business administration. Trường Đại học Công nghiệp Tp. Hồ Chí Minh.
Citação norma ChicagoNguyen, Hoang Nhan. The Effect of Service Quality Factors On Customer Satisfaction At Starbucks Coffee: Graduation Thesis - Department of Business Administration. Trường Đại học Công nghiệp Tp. Hồ Chí Minh, 2017.
Citação norma MLANguyen, Hoang Nhan. The Effect of Service Quality Factors On Customer Satisfaction At Starbucks Coffee: Graduation Thesis - Department of Business Administration. Trường Đại học Công nghiệp Tp. Hồ Chí Minh, 2017.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.