Wagner, W. P. (2007). Customer reltionship management: A pepople process, and technology approach. Course Technology.
استشهاد بنمط شيكاغوWagner, William P. Customer Reltionship Management: A Pepople Process, and Technology Approach. Course Technology, 2007.
MLA استشهادWagner, William P. Customer Reltionship Management: A Pepople Process, and Technology Approach. Course Technology, 2007.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.