APA引文

 Ford, R. C. (2012).  Managing quality service in hospitality: How organizations achieve experience.  Delmar Cengage Learning.

Trích dẫn kiểu Chicago

 Ford, Robert C.  Managing Quality Service in Hospitality: How Organizations Achieve Experience.  Delmar Cengage Learning, 2012.

MLA引文

 Ford, Robert C.  Managing Quality Service in Hospitality: How Organizations Achieve Experience.  Delmar Cengage Learning, 2012.

警告：這些引文格式不一定是100％准確.