Ford, R. C. (2012). Managing quality service in hospitality: How organizations achieve experience. Delmar Cengage Learning.
استشهاد بنمط شيكاغوFord, Robert C. Managing Quality Service in Hospitality: How Organizations Achieve Experience. Delmar Cengage Learning, 2012.
MLA استشهادFord, Robert C. Managing Quality Service in Hospitality: How Organizations Achieve Experience. Delmar Cengage Learning, 2012.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.