APA način citiranja

 Ford, R. C. (2012).  Managing quality service in hospitality: How organizations achieve experience.  Delmar Cengage Learning.

Čikaški stil citiranja

 Ford, Robert C.  Managing Quality Service in Hospitality: How Organizations Achieve Experience.  Delmar Cengage Learning, 2012.

MLA način citiranja

 Ford, Robert C.  Managing Quality Service in Hospitality: How Organizations Achieve Experience.  Delmar Cengage Learning, 2012.

Upozorenje: Ovi citati možda nisu uvijek 100% točni.