Cita APA

 Holtzclaw, E. V. (2013).  Laddering: Unlocking the potential of consumer behavior.  John Wiley & Sons.

Chicago Style Citation

 Holtzclaw, Eric V.  Laddering: Unlocking the Potential of Consumer Behavior.  John Wiley & Sons, 2013.

Cita MLA

 Holtzclaw, Eric V.  Laddering: Unlocking the Potential of Consumer Behavior.  John Wiley & Sons, 2013.

Atenció: Aquestes cites poden no estar 100% correctes.