APA citiranje

 Holtzclaw, E. V. (2013).  Laddering: Unlocking the potential of consumer behavior.  John Wiley & Sons.

Trích dẫn kiểu Chicago

 Holtzclaw, Eric V.  Laddering: Unlocking the Potential of Consumer Behavior.  John Wiley & Sons, 2013.

MLA citiranje

 Holtzclaw, Eric V.  Laddering: Unlocking the Potential of Consumer Behavior.  John Wiley & Sons, 2013.

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