Thomas, B. (2013). Anticipate: Know what your customers need before they do. John Wiley & Sons.
Dyfyniad Arddull ChicagoThomas, Bill. Anticipate: Know What Your Customers Need Before They Do. John Wiley & Sons, 2013.
Dyfyniad MLAThomas, Bill. Anticipate: Know What Your Customers Need Before They Do. John Wiley & Sons, 2013.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.