APA Zitierstil

 Thomas, B. (2013).  Anticipate: Know what your customers need before they do.  John Wiley & Sons.

Chicago Zitierstil

 Thomas, Bill.  Anticipate: Know What Your Customers Need Before They Do.  John Wiley & Sons, 2013.

MLA Zitierstil

 Thomas, Bill.  Anticipate: Know What Your Customers Need Before They Do.  John Wiley & Sons, 2013.

Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.