APA Citation

 Thomas, B. (2013).  Anticipate: Know what your customers need before they do.  John Wiley & Sons.

Chicago Style Citation

 Thomas, Bill.  Anticipate: Know What Your Customers Need Before They Do.  John Wiley & Sons, 2013.

MLA Citation

 Thomas, Bill.  Anticipate: Know What Your Customers Need Before They Do.  John Wiley & Sons, 2013.

Warning: These citations may not always be 100% accurate.