Style de citation APA

 Thomas, B. (2013).  Anticipate: Know what your customers need before they do.  John Wiley & Sons.

Style de citation Chicago

 Thomas, Bill.  Anticipate: Know What Your Customers Need Before They Do.  John Wiley & Sons, 2013.

Style de citation MLA

 Thomas, Bill.  Anticipate: Know What Your Customers Need Before They Do.  John Wiley & Sons, 2013.

Attention : ces citations peuvent ne pas être correctes à 100%.