Thomas, B. (2013). Anticipate: Know what your customers need before they do. John Wiley & Sons.
シカゴスタイル引用形Thomas, Bill. Anticipate: Know What Your Customers Need Before They Do. John Wiley & Sons, 2013.
MLA引用形式Thomas, Bill. Anticipate: Know What Your Customers Need Before They Do. John Wiley & Sons, 2013.
警告: この引用は必ずしも正確ではありません.