Passikoff, R. (2006). Predicting market success: New ways to measure customer loyalty and engage consumers with your brand. John Wiley & Sons.
শিকাগো স্টাইলে সাইটেশনPassikoff, Robert. Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers With Your Brand. John Wiley & Sons, 2006.
এমএলএ সাইটেশনPassikoff, Robert. Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers With Your Brand. John Wiley & Sons, 2006.
সতর্কবাণী: সাইটেশন সবসময় 100% নির্ভুল হতে পারে না.