Passikoff, R. (2006). Predicting market success: New ways to measure customer loyalty and engage consumers with your brand. John Wiley & Sons.
Chicago Style citaatPassikoff, Robert. Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers With Your Brand. John Wiley & Sons, 2006.
MLA citatiePassikoff, Robert. Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers With Your Brand. John Wiley & Sons, 2006.
Let op: Deze citaties zijn niet altijd 100% accuraat.