McKean, J. (2015). Customer''s new voice: Extreme relevancy and experience through volunteered customer information. John Wiley & Sons, Inc.
シカゴスタイル引用形McKean, John. Customer''s New Voice: Extreme Relevancy and Experience Through Volunteered Customer Information. John Wiley & Sons, Inc, 2015.
MLA引用形式McKean, John. Customer''s New Voice: Extreme Relevancy and Experience Through Volunteered Customer Information. John Wiley & Sons, Inc, 2015.
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