Cita APA

 Barnes, R. A. (2015).  Customer experience for dummies.  John Wiley & Sons, Inc.

Chicago Style Citation

 Barnes, Roy A.  Customer Experience for Dummies.  John Wiley & Sons, Inc, 2015.

Cita MLA

 Barnes, Roy A.  Customer Experience for Dummies.  John Wiley & Sons, Inc, 2015.

Atenció: Aquestes cites poden no estar 100% correctes.