APA Citation

 Barnes, R. A. (2015).  Customer experience for dummies.  John Wiley & Sons, Inc.

Trích dẫn kiểu Chicago

 Barnes, Roy A.  Customer Experience for Dummies.  John Wiley & Sons, Inc, 2015.

MLA Citation

 Barnes, Roy A.  Customer Experience for Dummies.  John Wiley & Sons, Inc, 2015.

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