APA Citation

 Barnes, R. A. (2015).  Customer experience for dummies.  John Wiley & Sons, Inc.

Chicago Style Citation

 Barnes, Roy A.  Customer Experience for Dummies.  John Wiley & Sons, Inc, 2015.

MLA Citation

 Barnes, Roy A.  Customer Experience for Dummies.  John Wiley & Sons, Inc, 2015.

Warning: These citations may not always be 100% accurate.