APA ציטוט

 Barnes, R. A. (2015).  Customer experience for dummies.  John Wiley & Sons, Inc.

Trích dẫn kiểu Chicago

 Barnes, Roy A.  Customer Experience for Dummies.  John Wiley & Sons, Inc, 2015.

ציטוט MLA

 Barnes, Roy A.  Customer Experience for Dummies.  John Wiley & Sons, Inc, 2015.