एपीए उद्धरण

 Barnes, R. A. (2015).  Customer experience for dummies.  John Wiley & Sons, Inc.

शिकागो स्टाइल उद्धरण

 Barnes, Roy A.  Customer Experience for Dummies.  John Wiley & Sons, Inc, 2015.

एमएलए उद्धरण

 Barnes, Roy A.  Customer Experience for Dummies.  John Wiley & Sons, Inc, 2015.