Chang, R. Y. (2000). Performance scorecards: Measuring the right things in the real world. Jossey-Bass Publishers.
Citación estilo ChicagoChang, Richard Y. Performance Scorecards: Measuring the Right Things in the Real World. Jossey-Bass Publishers, 2000.
Cita MLAChang, Richard Y. Performance Scorecards: Measuring the Right Things in the Real World. Jossey-Bass Publishers, 2000.
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