(2003). The Pfeiffer book of successful conflict management tools: The most enduring, effective, and valuable training activities for managing workplace conflict. Jossey-Bass/ Pfeiffer.
استشهاد بنمط شيكاغوThe Pfeiffer Book of Successful Conflict Management Tools: The Most Enduring, Effective, and Valuable Training Activities for Managing Workplace Conflict. Jossey-Bass/ Pfeiffer, 2003.
MLA استشهادThe Pfeiffer Book of Successful Conflict Management Tools: The Most Enduring, Effective, and Valuable Training Activities for Managing Workplace Conflict. Jossey-Bass/ Pfeiffer, 2003.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.