APA aipamena

(2006).  Electronic customer relationship management.  M.E. Sharpe.

Chicago Style aipamena

 Electronic Customer Relationship Management.  M.E. Sharpe, 2006.

MLA aipamena

 Electronic Customer Relationship Management.  M.E. Sharpe, 2006.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.