APA Zitierstil

 Greenberg, P. (2010).  CRM at the speed of light: Social CRM strategies, tools, and techniques for engaging your customers.  McGraw-Hill.

Chicago Zitierstil

 Greenberg, Paul.  CRM At the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers.  McGraw-Hill, 2010.

MLA Zitierstil

 Greenberg, Paul.  CRM At the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers.  McGraw-Hill, 2010.

Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.