APA način citiranja

 Futrel, C. M. (2006).  ABC''s of relationship selling through service.  McGraw-Hill.

Čikaški stil citiranja

 Futrel, Charles M.  ABC''s of Relationship Selling Through Service.  McGraw-Hill, 2006.

MLA način citiranja

 Futrel, Charles M.  ABC''s of Relationship Selling Through Service.  McGraw-Hill, 2006.

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