APA Citation

 Futrel, C. M. (2006).  ABC''s of relationship selling through service.  McGraw-Hill.

Chicago Style Citation

 Futrel, Charles M.  ABC''s of Relationship Selling Through Service.  McGraw-Hill, 2006.

MLA Citation

 Futrel, Charles M.  ABC''s of Relationship Selling Through Service.  McGraw-Hill, 2006.

Warning: These citations may not always be 100% accurate.