Citação norma APA

 Gschwandtner, G. (2007).  The psychology of sales success: Learn to think like your customer to close every sale.  McGraw-Hill.

Citação norma Chicago

 Gschwandtner, Gerhard.  The Psychology of Sales Success: Learn to Think Like Your Customer to Close Every Sale.  McGraw-Hill, 2007.

Citação norma MLA

 Gschwandtner, Gerhard.  The Psychology of Sales Success: Learn to Think Like Your Customer to Close Every Sale.  McGraw-Hill, 2007.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.