Michelli, J. A. (2014). Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people. McGraw-Hill Education.
استشهاد بنمط شيكاغوMichelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. McGraw-Hill Education, 2014.
MLA استشهادMichelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. McGraw-Hill Education, 2014.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.