Citace podle APA

 Michelli, J. A. (2014).  Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people.  McGraw-Hill Education.

Styl Chicago

 Michelli, Joseph A.  Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People.  McGraw-Hill Education, 2014.

Citace podle MLA

 Michelli, Joseph A.  Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People.  McGraw-Hill Education, 2014.

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