APA Citation

 Michelli, J. A. (2014).  Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people.  McGraw-Hill Education.

Chicago Style Citation

 Michelli, Joseph A.  Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People.  McGraw-Hill Education, 2014.

MLA Citation

 Michelli, Joseph A.  Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People.  McGraw-Hill Education, 2014.

Warning: These citations may not always be 100% accurate.