Citação norma APA

 Grewal, D. (2010).  Marketing: Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.  McGraw-Hill Irwin.

Citação norma Chicago

 Grewal, Dhruv.  Marketing: Marketing Is the Activity, Set of Institutions, and Processes for Creating, Communicating, Delivering, and Exchanging Offerings That Have Value for Customers, Clients, Partners, and Society At Large.  McGraw-Hill Irwin, 2010.

Citação norma MLA

 Grewal, Dhruv.  Marketing: Marketing Is the Activity, Set of Institutions, and Processes for Creating, Communicating, Delivering, and Exchanging Offerings That Have Value for Customers, Clients, Partners, and Society At Large.  McGraw-Hill Irwin, 2010.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.