Cita APA

 Sherman, K. D. (2011).  Q: Skills for success : Listening and speaking - Teacher''s Handbook. 2.  Oxford University Press.

Chicago Style Citation

 Sherman, Kristin D.  Q: Skills for Success : Listening and Speaking - Teacher''s Handbook. 2.  Oxford University Press, 2011.

Cita MLA

 Sherman, Kristin D.  Q: Skills for Success : Listening and Speaking - Teacher''s Handbook. 2.  Oxford University Press, 2011.