Cita APA

(2004).  The Pfeiffer book of successful communication skill-building tools: The most enduring, effective, and valuable training activities for improving interpresonal communication.  Pfeiffer.

Chicago Style Citation

 The Pfeiffer Book of Successful Communication Skill-building Tools: The Most Enduring, Effective, and Valuable Training Activities for Improving Interpresonal Communication.  Pfeiffer, 2004.

Cita MLA

 The Pfeiffer Book of Successful Communication Skill-building Tools: The Most Enduring, Effective, and Valuable Training Activities for Improving Interpresonal Communication.  Pfeiffer, 2004.