APA引用形式

 Buttle, F. (2015).  Customer relationship management: Concepts and technologies.  Routledge, Taylor & Francis.

シカゴスタイル引用形

 Buttle, Francis.  Customer Relationship Management: Concepts and Technologies.  Routledge, Taylor & Francis, 2015.

MLA引用形式

 Buttle, Francis.  Customer Relationship Management: Concepts and Technologies.  Routledge, Taylor & Francis, 2015.

警告: この引用は必ずしも正確ではありません.