APA Citatie

 Buttle, F. (2015).  Customer relationship management: Concepts and technologies.  Routledge, Taylor & Francis.

Chicago Style citaat

 Buttle, Francis.  Customer Relationship Management: Concepts and Technologies.  Routledge, Taylor & Francis, 2015.

MLA citatie

 Buttle, Francis.  Customer Relationship Management: Concepts and Technologies.  Routledge, Taylor & Francis, 2015.

Let op: Deze citaties zijn niet altijd 100% accuraat.