APA引用形式

 Heil, G. (2006).  Employee management and customer service in the retail industry.  Wiley.

シカゴスタイル引用形

 Heil, Gary.  Employee Management and Customer Service in the Retail Industry.  Wiley, 2006.

MLA引用形式

 Heil, Gary.  Employee Management and Customer Service in the Retail Industry.  Wiley, 2006.

警告: この引用は必ずしも正確ではありません.