APA Alıntı

 Heil, G. (2006).  Employee management and customer service in the retail industry.  Wiley.

Chicago Stili Alıntı

 Heil, Gary.  Employee Management and Customer Service in the Retail Industry.  Wiley, 2006.

MLA Alıntı

 Heil, Gary.  Employee Management and Customer Service in the Retail Industry.  Wiley, 2006.

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