Citação norma APA

 Copeland, T. (2005).  Outperform with expectations-based management: A state of the art approach to creating and enhancing shareholder value.  Wiley.

Citação norma Chicago

 Copeland, Tom.  Outperform With Expectations-based Management: A State of the Art Approach to Creating and Enhancing Shareholder Value.  Wiley, 2005.

Citação norma MLA

 Copeland, Tom.  Outperform With Expectations-based Management: A State of the Art Approach to Creating and Enhancing Shareholder Value.  Wiley, 2005.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.