APA Citation

 Trefler, A. (2014).  Build for change: Revolutionizing customer engagement through continuous digital innovation.  Wiley.

Chicago Style Citation

 Trefler, Alan.  Build for Change: Revolutionizing Customer Engagement Through Continuous Digital Innovation.  Wiley, 2014.

MLA Citation

 Trefler, Alan.  Build for Change: Revolutionizing Customer Engagement Through Continuous Digital Innovation.  Wiley, 2014.

Warning: These citations may not always be 100% accurate.