APA citiranje

 Trefler, A. (2014).  Build for change: Revolutionizing customer engagement through continuous digital innovation.  Wiley.

Trích dẫn kiểu Chicago

 Trefler, Alan.  Build for Change: Revolutionizing Customer Engagement Through Continuous Digital Innovation.  Wiley, 2014.

MLA citiranje

 Trefler, Alan.  Build for Change: Revolutionizing Customer Engagement Through Continuous Digital Innovation.  Wiley, 2014.

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