The Role of Servicescape and Social Interaction Towards the Experience of Customers and Employees in the Café Setting. A Study in Vietnam

Κώδικας QR

The Role of Servicescape and Social Interaction Towards the Experience of Customers and Employees in the Café Setting. A Study in Vietnam

Chapter 1.Introduction; Chapter 2.Experiential marketing and service experience; Chapter 3.Service environment; ...

Αποθηκεύτηκε σε:

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας:	Tran Xuan Quynh
Γλώσσα:	eng
Διαθέσιμο Online:	https://dlib.udn.vn/module/chi-tiet-sach?RecordID=3011
Ετικέτες:	Προσθήκη ετικέτας Δεν υπάρχουν, Καταχωρήστε ετικέτα πρώτοι!

Thư viện lưu trữ:	Trung tâm Công nghệ thông tin và Học liệu số, Đại học Đà Nẵng

Παρόμοια τεκμήρια

Roles of customer experience toward customer satisfaction in the beauty industry
ανά: Le, Thi Hai Van
Έκδοση: (2023)

Servicescape and customer behavioral intentions – A study in the aviation sector
ανά: Nguyễn, Văn Anh, κ.ά.
Έκδοση: (2024)

Frame conflict and social inequality in the workplace : Professional and local discourse struggles in employee/customer interactions /
ανά: Prego-Vazquez, Gabriela.

Servicescape in Delivering Values to Customer to Enhance Service Quality and Behavioural Intention
ανά: Nguyễn, Văn Anh, κ.ά.
Έκδοση: (2022)

An integrated model of physical, social, and intelligent servicescapes: proposing a framework for customer perception and behavior in smart amusement parks
ανά: Nguyễn, Thanh Tùng, κ.ά.
Έκδοση: (2025)

The effect of servicescape to service quality and customer behavioral intention – An evidence in Viet Nam market
ανά: Nguyễn, Văn Anh, κ.ά.
Έκδοση: (2024)

Customer mistreatment and employees’ extra-role performance: A goal failure perspective
ανά: Tam, Do Uyen
Έκδοση: (2025)

The impact of Customer Mistreatment on Airport Frontline Employees’ Extra-Role Performance and Turnover Intention: The Mediating Role of Rumination
ανά: Do, Uyen Tam, κ.ά.
Έκδοση: (2025)

Factors affecting customer experience in using digital banking, study in Vietnam
ανά: Thu, Thuy, κ.ά.
Έκδοση: (2025)

The effect of customer experience and perceived value on customer satisfaction: a case study of insurance service in Vietnam
ανά: Nguyen, Le Ngoc Tram, κ.ά.
Έκδοση: (2022)

The effect of servicescape on service quality and customer behavioral intention–An evidence in coffeeshop service in Viet Nam market
ανά: Nguyễn, Văn Anh, κ.ά.
Έκδοση: (2022)

The employee experience :
ανά: Maylett, Tracy
Έκδοση: (2017)

Employees first, customers second
ανά: Nayar, Vineet

Analyzing The Role Of Brand Image And Customer Experience In Customer Loyalty Of The Coffee Industry In Buon Ma Thuot
ανά: Van, Thi Lien
Έκδοση: (2022)

Customer orientation: the interactive effect of role clarity and learning goal orientation
ανά: Templer, Klaus J., κ.ά.
Έκδοση: (2023)

Experiential Marketing: Case Studies in Customer Experience
ανά: Wided, Batat
Έκδοση: (2023)

Investigating the Role of Brand Image and Customer Experience in the F&B Industry in Danang
ανά: Nguyen, Le Ngoc Tram, κ.ά.
Έκδοση: (2024)

The relationship of corporate social responsibility to customer loyalty-A study in Vietnam market
ανά: Nguyễn, Thị Phương Thảo, κ.ά.
Έκδοση: (2022)

The relationship of corporate social responsibility to customer loyalty-A study in Vietnam market
ανά: Nguyễn, Văn Anh, κ.ά.
Έκδοση: (2024)

Transformational leadership, customer citizenship behavior, employee intrinsic motivation, and employee creativity
ανά: Minh-Duc, Le, κ.ά.
Έκδοση: (2023)

THE RELATIONSHIP BETWEEN GAMIFICATION MARKETING AND GEN Z SUSTAINABLE DECISION: ROLE OF CUSTOMER EXPERIENCE
ανά: Hoa, Thi Hoang, κ.ά.
Έκδοση: (2025)

The employee experience : how to attract talent, retain top performers, and drive results /
ανά: Maylett, Tracy,, κ.ά.
Έκδοση: (2017)

Employee management and customer service in the retail industry
ανά: Heil, Gary
Έκδοση: (2006)

Employee management and customer service in the retail industry
ανά: Heil, Gary
Έκδοση: (2006)

Exploring the customer experience of Vietnam Airlines via sentiment analysis
ανά: Ton, Nguyen Trong Hien
Έκδοση: (2025)

Implementation of Social Security for Employees Following the Theory of Sharing Social Responsibility at Enterprises in Vietnam
ανά: Bui, Thi Thu Ha, κ.ά.
Έκδοση: (2025)

Antecedents of intention and usage toward customers’ mobile commerce: Evidence in Vietnam
ανά: Sang Lin Han, κ.ά.
Έκδοση: (2022)

FACTORS IMPACT ON CUSTOMERS’INTENTION AND USAGE TOWARDS MOBILE COMMERCE IN VIETNAM
ανά: Nguyễn, Văn Anh, κ.ά.
Έκδοση: (2022)

Quantitative study on the impact of perceived corporate social responsibility on employee performance at plant protection companies in the Mekong Delta, Vietnam
ανά: Nguyễn, Thị Phương Thảo, κ.ά.
Έκδοση: (2025)

The role of perceived value and customer trust in the engagement of client: a case study at VietNam smart city ( VNSC )
ανά: Hoang, Thi Hanh
Έκδοση: (2022)

Role of Social Insurance in Assurance of Social Security in Vietnam
ανά: DANG, NGUYEN ANH
Έκδοση: (2024)

The role of foreign employees in the Meiji era in Japan
ανά: Noboru, Umetani
Έκδοση: (1971)

Customer experience for dummies
ανά: Barnes, Roy
Έκδοση: (2015)

Customer experience for dummies
ανά: Barnes, Roy A.
Έκδοση: (2015)

Customer experience for dummies /
ανά: Barnes, Roy A.,, κ.ά.
Έκδοση: (2015)

Customer experience for dummies
ανά: Barnes, Roy A
Έκδοση: (2015)

Customer Experience for Dummies
ανά: Roy, Barnes, κ.ά.
Έκδοση: (2023)

Customer Experience Analytics
ανά: Akin, Arikan
Έκδοση: (2025)

A study of the impact of gamification on customer experience in online shopping environments
ανά: Pham, Thi Tu Anh
Έκδοση: (2022)

Customer purchase intention towards agricultural products on Vietnam online retail platforms
ανά: Hoang, Dam Luong Thuy, κ.ά.
Έκδοση: (2025)