Don, P., & Martha, R. (2023). Managing Customer Experience and Relationships: A Strategic Framework (Third Edition). Wiley.
Trích dẫn kiểu ChicagoDon, Peppers, và Rogers Martha. Managing Customer Experience and Relationships: A Strategic Framework (Third Edition). Wiley, 2023.
ציטוט MLADon, Peppers, và Rogers Martha. Managing Customer Experience and Relationships: A Strategic Framework (Third Edition). Wiley, 2023.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.