Don, P., & Martha, R. (2023). Managing Customer Experience and Relationships: A Strategic Framework (Third Edition). Wiley.
Stile di citazione ChicagoDon, Peppers, e Rogers Martha. Managing Customer Experience and Relationships: A Strategic Framework (Third Edition). Wiley, 2023.
Citazione MLADon, Peppers, e Rogers Martha. Managing Customer Experience and Relationships: A Strategic Framework (Third Edition). Wiley, 2023.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.