APA Citatie

Don, P., & Martha, R. (2023). Managing Customer Experience and Relationships: A Strategic Framework (Third Edition). Wiley.

Chicago Style citaat

Don, Peppers, en Rogers Martha. Managing Customer Experience and Relationships: A Strategic Framework (Third Edition). Wiley, 2023.

MLA citatie

Don, Peppers, en Rogers Martha. Managing Customer Experience and Relationships: A Strategic Framework (Third Edition). Wiley, 2023.

Let op: Deze citaties zijn niet altijd 100% accuraat.