APA-referens

Don, P., & Martha, R. (2023). Managing Customer Experience and Relationships: A Strategic Framework (Third Edition). Wiley.

Chicago-stil citat

Don, Peppers, och Rogers Martha. Managing Customer Experience and Relationships: A Strategic Framework (Third Edition). Wiley, 2023.

MLA-referens

Don, Peppers, och Rogers Martha. Managing Customer Experience and Relationships: A Strategic Framework (Third Edition). Wiley, 2023.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.