Cita APA

Alan, P. (2023). The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business. Pearson Education.

Chicago Style Citation

Alan, Pennington. The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business. Pearson Education, 2023.

Cita MLA

Alan, Pennington. The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business. Pearson Education, 2023.