APA Citation

Alan, P. (2023). The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business. Pearson Education.

Chicago Style Citation

Alan, Pennington. The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business. Pearson Education, 2023.

MLA Citation

Alan, Pennington. The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business. Pearson Education, 2023.

Warning: These citations may not always be 100% accurate.