Alan, P. (2023). The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business. Pearson Education.
Style de citation ChicagoAlan, Pennington. The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business. Pearson Education, 2023.
Style de citation MLAAlan, Pennington. The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business. Pearson Education, 2023.
Attention : ces citations peuvent ne pas être correctes à 100%.