Citação norma APA

Alan, P. (2023). The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business. Pearson Education.

Citação norma Chicago

Alan, Pennington. The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business. Pearson Education, 2023.

Citação norma MLA

Alan, Pennington. The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business. Pearson Education, 2023.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.