Jochen, W., & Christopher, L. (2023). Services Marketing: People, Technology, Strategy (Ninth Edition). World Scientific Publishing.
Čikaški stil citiranjaJochen, Wirtz, i Lovelock Christopher. Services Marketing: People, Technology, Strategy (Ninth Edition). World Scientific Publishing, 2023.
MLA način citiranjaJochen, Wirtz, i Lovelock Christopher. Services Marketing: People, Technology, Strategy (Ninth Edition). World Scientific Publishing, 2023.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.