Citação norma APA

Jochen, W., & Christopher, L. (2023). Services Marketing: People, Technology, Strategy (Ninth Edition). World Scientific Publishing.

Citação norma Chicago

Jochen, Wirtz, e Lovelock Christopher. Services Marketing: People, Technology, Strategy (Ninth Edition). World Scientific Publishing, 2023.

Citação norma MLA

Jochen, Wirtz, e Lovelock Christopher. Services Marketing: People, Technology, Strategy (Ninth Edition). World Scientific Publishing, 2023.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.